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Privacy Policy

Last updated: July 12, 2026

InfluForge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use https://influforge.tech (the "Service").

Please read this Policy carefully before using the Service. Using the Service means you have read and agree to this Policy. We may update this Policy from time to time, and material changes will be communicated in advance via email or in-app notification.

1. Data Controller

The data controller for this Service is:

  • Company Name: InfluForge
  • Registered Address: [Company Registration Address]
  • Privacy Contact Email: privacy@influforge.tech
  • Data Protection Officer: [Name/Contact - or "Not applicable"]

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, display name, and password (encrypted storage)
  • Payment Information: Transaction amount, payment status. We do not store complete card numbers — card data is processed by our payment processor (see Section 5)
  • Uploaded Photos: When using our AI Clone feature, we collect photos you upload for training purposes
  • Generated Content: Images and content generated using our platform
  • Communication Records: Emails, support tickets, and feedback you send to customer support

2.2 Automatically Collected Information

  • Device and Network: IP address, device model, operating system, browser type, timezone
  • Usage Behavior: Page views, feature usage, operation logs, session duration
  • Log Data: Request timestamps, error logs, performance data

3. How We Use Your Information

PurposeLegal Basis
Providing and maintaining the ServiceContract performance
Billing and payment processingContract performance
Customer supportContract performance / Legitimate interest
Service notifications (billing, security, policy updates)Legitimate interest
Security and fraud preventionLegitimate interest
Product improvement and analyticsLegitimate interest
Legal complianceLegal obligation

We may aggregate or de-identify data for statistical analysis. Such data cannot be identified to specific individuals.

4. Cookies and Tracking Technologies

TypePurposeCan Be Disabled
NecessaryMaintain login, core functionalityNo
FunctionalLanguage preferences, personalized settingsYes
AnalyticsAnonymous usage statistics, product optimizationYes
MarketingTargeted advertising and performance measurementYes

We may use analytics tools [insert tool name and link to their privacy policy, e.g., Google Analytics]. You can adjust preferences through your browser settings or our Cookie Preference Center.

5. Sharing and Disclosure of Personal Information

We do not sell your personal information, including "selling" as defined under applicable laws (such as CCPA). We only share your information in the following circumstances:

  • Service Providers: Cloud computing, payment processing, customer support, analytics, and other service providers, bound by confidentiality agreements. Payment card data is processed exclusively by our PCI-DSS compliant payment processor (Waffo Pancake) and is not stored on our servers.
  • Legal and Regulatory Requirements: As required by law, court orders, or legitimate requests from authorities
  • Business Transactions: In cases of merger, acquisition, etc., with advance notice and protection obligations continued
  • With Your Consent: For other purposes with your explicit prior consent

6. Data Security Measures

  • Transmission Encryption: TLS/HTTPS
  • Storage Security: Sensitive data such as passwords are encrypted or hashed
  • Access Control: Principle of least privilege; employees sign confidentiality agreements
  • Regular Security Audits and Vulnerability Scanning

If a security incident affecting your rights occurs, we will notify you and relevant regulatory authorities within 72 hours of discovery. Please keep your account credentials secure and do not share them with others.

7. Data Retention Periods

Data TypeRetention PeriodAction Upon Expiry
Account InformationDuring active period; 2 years after cancellationDelete or anonymize
Transaction RecordsAs required by law, typically 7 yearsDelete or archive
Customer Support Records3 yearsSecure deletion
Security Audit Logs12 monthsSecure deletion
Uploaded Photos (AI Clone)Until account deletion or 90 days after cancellationSecure deletion

8. Your Data Rights

To exercise the following rights, please contact us. We will process requests within 30 calendar days.

RightDescription
Right to KnowUnderstand what data we collect and how we use it
Right to AccessObtain a copy of your personal data
Right to RectificationCorrect inaccurate or incomplete information
Right to ErasureRequest deletion of data under certain conditions
Right to Restrict ProcessingPause data processing under certain conditions
Right to Data PortabilityObtain your data in machine-readable format
Right to ObjectObject to processing based on legitimate interests or marketing
Right to Withdraw ConsentWithdraw consent for processing based on consent

If you believe we have not handled your data properly, you have the right to file a complaint with your local data protection authority.

9. Marketing Communications and Opt-Out

With your consent, we may send marketing information related to [describe types of marketing content] via email, SMS, or in-app notifications. You may opt out at any time: click the "unsubscribe" link in emails, disable marketing notifications in Account Settings, or contact us. Opting out does not affect service necessary notifications (such as billing, security alerts).

10. International Data Transfers

Our servers and partners may be located in [insert major regions, e.g., Singapore, United States]. For cross-border transfers, we protect data security through:

  • Signing data processing agreements incorporating EU Standard Contractual Clauses (SCC)
  • Only transferring to recipients with equivalent protection levels
  • [Other protective measures such as adequacy decisions, BCR, etc.]

11. Children's Privacy

This Service is for users who are at least 18 years old. We do not knowingly collect information from individuals under this age. If you believe your child has provided us with information, please contact us immediately at privacy@influforge.tech, and we will delete it as soon as possible.

12. Third-Party Links and Services

This Service may contain links to third-party websites or integrate with third-party services. This Policy only applies to information we directly collect. We are not responsible for third parties' data practices. We recommend reviewing their policies before using them.

13. Changes to This Policy

If material changes occur, we will notify you at least 15 days in advance via platform announcement or your registered email, and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance of the updated Policy.

14. Contact Us

  • Privacy Contact: privacy@influforge.tech
  • Customer Support: support@influforge.tech
  • Company Name: InfluForge
  • Mailing Address: [Mailing Address]
  • Service Hours: Monday to Friday, 09:00–18:00 [Timezone]

This Privacy Policy is for reference only and does not constitute legal advice. Before official publication, we recommend consulting a legal professional with relevant qualifications in your target market.

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